peuget customer/reclamation service

If anybody knows e-mail and/or fax number of Peugeot customer service, I
have a huge reclamation, but in my country (Croatia) there is no such a
person who can decide anything, so I would like to contact the main peugeot
in France or anywhere who can push up some things in my country.
please

 

I'm from Moldova and I had to contact them as well. Worked fine
(apparently). You need to just send an email to describing
your problem.

They sent the following reply:

Dear Mr .....

You wish to contact Peugeot's Customer Relations Department by e-mail.

You can send your message either by replying to this message (using the
"reply" function), or by writing directly to .

Whichever method you choose, in order that we may reply as efficiently
as possible to your request, please include the following details :

- a brief outline of the situation that led you to write to me,
- your full postal address,
- the telephone number where you can be contacted most easily,
- the model number of your Peugeot vehicle (206, 307, etc),
- the chassis number (VIN) of the vehicle (this can be found on the
registration document - it starts VF and consists of 17 characters),
- the date on which your vehicle was first registered,
- the name, address and telephone number of your local Peugeot
dealership,
- the reply you received from the Peugeot importer in your country :
.... ... ... .

Upon receipt of this information, your Customer Manager, Mr Olivier
Sorlet, or one of his colleagues, will deal with your request. They will
contact you personally as soon as they have all the information required
to provide the most appropriate response.

For information, the postal address of Peugeot's Customer Relations
Department is :

Automobiles Peugeot
Service Relations Clientele
Case 500 BP 0116
75761 Paris Cedex 16
France

Fax : 00 33 1 34 33 59 45

Please do not hesitate to contact me should you require any further
information.

Yours sincerely,

Nicolas Jean
Customer Agent
Peugeot Customer Contact Centre.